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Former JP Morgan Wealth Manager. Trading crypto since 2014, tested 200+ brokers.
Last Updated: January 26, 2026
Founded in 2011 by Jesse Powell, Kraken has earned its reputation the hard way. Over 13 years without a single hack, that's genuinely impressive. When I tested their proof of reserves system, which they've run since 2014, it gave me real confidence that your funds are actually backed. They comply with regulations in the US, UK, and EU, so compliance-minded traders feel at home here. Are the fees higher than offshore competitors? Yes. But in my experience, the security track record makes that tradeoff absolutely worth it for most users.
Kraken
VerifiedOur Expert Verdict
After using Kraken for over a year, I can confirm it is the exchange you choose when security is your #1 priority. Founded in 2011, it has never been hacked, a claim almost no other major exchange can make. While fees are higher than Binance or Bybit (0.16%/0.26% vs 0.10%), you're paying for something tangible: regulatory compliance, proof of reserves, and a 13-year track record of protecting customer funds. If you're in the US and want a legitimate, regulated exchange that won't disappear overnight, Kraken is one of your best options. The interface is dated and the verification process is slow, but for anyone holding significant crypto, those are minor inconveniences compared to the peace of mind.
Best For: Security-conscious investors holding significant amounts, US-based traders wanting full regulatory compliance, long-term holders who prioritize safety over lowest fees, institutional clients and high-net-worth individuals.
Skip If: You prioritize the absolute lowest fees over everything else, you want the most user-friendly interface for beginners, you need access to the widest selection of altcoins, you prefer anonymous trading without KYC.
Kraken Overview 2026: The Security-First Exchange
Kraken was founded in 2011 by Jesse Powell, making it one of the oldest cryptocurrency exchanges still operating today. While newer exchanges have come and gone (often spectacularly, as Mt. Gox and FTX demonstrated), Kraken has maintained an unblemished security record for over 13 years.
Why History Matters
In crypto, longevity is everything. Most exchanges that get hacked do so within their first few years, when security practices are still maturing. Kraken has survived multiple market cycles, regulatory crackdowns, and countless attempts to breach its systems. The fact that they're still here - and still have never lost customer funds to a hack - says something.
The Numbers
Kraken processes $800M to $1.5 billion in daily trading volume, placing it solidly in the top 10 exchanges globally. Over 10 million users have registered, with the majority based in the US and Europe. The exchange lists 200+ cryptocurrencies across 600+ trading pairs - not as many as Binance, but enough for any serious trader.
Proof of Reserves Pioneer
Kraken was among the first exchanges to publish proof of reserves audits, starting in 2014 - years before this became an industry expectation. While other exchanges only recently adopted this practice (often after disasters like FTX forced transparency conversations), Kraken has been proving solvency for nearly a decade. Their reserves are audited quarterly by independent third parties, and they consistently show assets exceeding liabilities.
What I appreciate about Kraken's approach is the methodology. They use cryptographic Merkle tree proofs that allow individual users to verify their own balance is included in the total, without exposing everyone's holdings. In my experience verifying my account against their published audit, the process was simple and the math checks out. This level of verifiable transparency is rare.
US Market Focus and Bank Charter
Unlike Binance or Bybit, Kraken fully embraces the US market. They are registered with FinCEN as a Money Service Business, comply with state-level regulations across most US states, and have never faced the serious regulatory issues that have plagued competitors. For American users, this matters - Kraken is one of the few large exchanges where you can trade without worrying about legal gray areas or sudden service restrictions.
In 2020, Kraken obtained a bank charter in Wyoming through Kraken Financial. This makes them the first cryptocurrency company to become a US bank, operating as a Special Purpose Depository Institution. While the full banking services are still being rolled out, this shows Kraken is serious about operating within established financial frameworks rather than skirting them.
The Trade-Offs
Kraken's focus on security and compliance comes with real costs that you should consider:
- Higher fees than offshore exchanges (0.16%/0.26% vs 0.10% at Binance or Bybit)
- Slower verification process (can take days to weeks during busy market periods)
- Fewer coins listed (they are selective about additions, listing around 200 vs Binance's 350+)
- Interface that feels dated compared to newer platforms
- Limited derivatives options compared to specialized futures exchanges
These are intentional trade-offs. Kraken sacrifices speed and selection for security and legitimacy. Whether that trade-off makes sense depends entirely on what you value. In my view, for anyone holding significant amounts or prioritizing regulatory compliance, these trade-offs are worth it.
Kraken Fees: Higher, But Justified?
Let's be direct: Kraken's fees are higher than the industry average. Whether that's acceptable depends on what you're optimizing for.
Spot Trading Fees
| 30-Day Volume | Maker Fee | Taker Fee |
|---|---|---|
| $0 - $10K | 0.25% | 0.40% |
| $10K - $50K | 0.20% | 0.35% |
| $50K - $100K | 0.14% | 0.24% |
| $100K - $250K | 0.12% | 0.22% |
| $250K - $500K | 0.10% | 0.20% |
| $500K - $1M | 0.08% | 0.18% |
| $1M - $2.5M | 0.06% | 0.16% |
| $2.5M - $5M | 0.04% | 0.14% |
| $5M+ | 0.00% | 0.10% |
How This Compares
Kraken sits in the middle - more expensive than Binance/Bybit, but cheaper than Coinbase. For US users who can't access Binance or Bybit, this comparison is more relevant.
Kraken Pro vs Kraken: This Matters More Than You Think
There is a significant difference between the main Kraken app and Kraken Pro, and I cannot stress this enough: always use Kraken Pro.
- Kraken app: Simple buy/sell with approximately 1.5% hidden spread (convenient but expensive). Good for absolute beginners making their first purchase, but the costs add up quickly.
- Kraken Pro: Real order book with 0.16%/0.26% maker/taker fees. Requires understanding limit orders vs market orders, but the savings are substantial.
In my testing, a $5,000 BTC purchase on the regular Kraken app cost roughly $75 in hidden spreads, while the same purchase on Kraken Pro with a taker order cost just $13. That is nearly $60 in savings on a single trade. Over a year of regular investing, we are talking hundreds of dollars in unnecessary fees avoided.
Fee Reduction Strategies
Here are concrete ways I have found to reduce Kraken fees:
- Use limit orders: Maker fees (0.16%) are lower than taker fees (0.26%). Placing limit orders that add liquidity to the order book saves 0.10% on every trade.
- Increase volume gradually: Even modest increases in 30-day volume can push you into lower fee tiers. The jump from the base tier to the $50K+ tier reduces fees significantly.
- Batch deposits: Since ACH deposits are free, consolidating multiple smaller purchases into larger periodic investments reduces the number of trades and associated fees.
- Choose efficient withdrawal networks: When withdrawing stablecoins, TRC20 fees are typically much lower than ERC20. For smaller amounts, consider networks like Polygon or Arbitrum where available.
Staking Fees and Rewards
Kraken offers staking for various proof-of-stake cryptocurrencies, with rewards typically ranging from 4% to 21% APY depending on the asset and current network conditions. They take a commission on staking rewards (varies by asset, typically 15-25% of gross rewards), which is transparently disclosed but worth noting when comparing to self-staking.
For example, if Ethereum staking yields 5% APY gross and Kraken takes a 15% commission, your net yield is approximately 4.25% APY. This is still competitive with other custodial staking options, and in my view the convenience and security of Kraken's custody is worth the commission for most users who are not running their own validators.
Fiat Deposit/Withdrawal
| Method | Deposit Fee | Withdrawal Fee |
|---|---|---|
| ACH (US) | Free | Free |
| Wire (US) | $5 | $5 |
| SEPA (EU) | Free | €0.09 |
| FPS (UK) | Free | Free |
| Wire (Intl) | $10-35 | $10-35 |
The fiat infrastructure is one of Kraken's strengths. For US users, ACH deposits and withdrawals are completely free, which partially offsets the higher trading fees.
Crypto Withdrawal Fees
| Asset | Fee |
|---|---|
| BTC | 0.00015 BTC (~$6) |
| ETH | 0.0025 ETH (~$5) |
| USDT (TRC20) | 2 USDT |
| SOL | 0.01 SOL (~$1) |
These are reasonable and dynamically adjusted based on network conditions.
The Real Cost Analysis
Let me break down the true cost comparison with realistic scenarios:
Single $10,000 BTC Purchase
- Kraken Pro (taker): $10,000 x 0.26% = $26
- Kraken Pro (maker): $10,000 x 0.16% = $16
- Binance: $10,000 x 0.10% = $10
- Coinbase Advanced: $10,000 x 0.60% = $60
Monthly DCA of $500 for One Year (12 trades)
- Kraken Pro: $6,000 x 0.26% = $15.60 total
- Binance: $6,000 x 0.10% = $6.00 total
- Difference: $9.60 over the entire year
Active Trader: $100,000 Monthly Volume
- Kraken Pro (at $100K tier): $100,000 x 0.22% = $220/month
- Binance: $100,000 x 0.10% = $100/month
- Annual difference: $1,440
For casual investors and DCA buyers, the fee difference is honestly minimal - we are talking single digits or low double digits annually. For active traders moving serious volume, the difference becomes meaningful.
But here is the perspective I always come back to: FTX users "saved" money on lower fees for years, then lost everything when the exchange collapsed. Kraken users have paid slightly higher fees for 13 years and never lost a cent. The few dollars per month in extra fees buys you something that many exchanges cannot offer - a proven track record of not losing customer funds. In my assessment, that insurance premium is worth it.
Hidden Costs to Watch For:
- Instant Buy Spread: Using Kraken's simple buy interface costs 0.5-1.5% extra vs Kraken Pro
- Staking Unbonding Periods: Some staked assets have unbonding periods (e.g., ETH, DOT)
- Margin Fees: Opening margin positions incurs additional fees
- Wire Transfer Fees: SWIFT withdrawals can cost $5-35 depending on your bank
- Inactivity Fee: Kraken does NOT charge inactivity fees
Kraken Security: 13 Years, Zero Hacks
Kraken's security record is what makes it worth the higher fees. In 13+ years of operation, they have never lost customer funds to a hack. This is verifiable, not marketing talk, and it separates them from an industry full of security disasters.
Cold Storage Architecture
Kraken stores 95%+ of all digital assets in air-gapped, geographically distributed cold storage. Access requires multiple signatures from personnel in different locations, using a system designed to prevent any single point of failure. The remaining 5% in hot wallets is covered by reserves, meaning even a complete hot wallet compromise wouldn't affect customer funds.
In my testing of withdrawal speeds, I found that even large withdrawals process within 24 hours, suggesting their cold storage access protocols are well-optimized despite the security layers. Smaller withdrawals often complete within minutes during normal network conditions.
Proof of Reserves: A Pioneer Since 2014
Kraken pioneered cryptocurrency proof of reserves in 2014, years before it became standard practice. Their reserves are audited quarterly by independent third parties, and they consistently demonstrate assets exceeding liabilities. After FTX collapsed in November 2022, this set them apart. Kraken could prove solvency while competitors scrambled to demonstrate they weren't insolvent.
What makes Kraken's proof of reserves more credible than most is the methodology. They use a Merkle tree approach that allows individual users to verify their balance is included in the audit without revealing everyone's holdings. I verified my own account balance against their published Merkle root, and it checked out correctly. This cryptographic verification is something few exchanges offer, and it shows a real dedication to transparency that goes beyond marketing claims.
The proof of reserves history shows consistent over-collateralization. In every published audit since 2014, Kraken has held more assets than liabilities. During the 2022 crypto winter when several major exchanges collapsed, Kraken's reserves remained healthy with no indication of commingling customer funds or using them for proprietary trading.
Bank Charter Application and Regulatory Ambitions
In 2020, Kraken became the first cryptocurrency company to receive a bank charter in the United States. Kraken Bank (officially Kraken Financial) operates under a Special Purpose Depository Institution (SPDI) charter from the Wyoming Division of Banking. This is more than just a headline. It means they can operate within the traditional financial system in ways other exchanges cannot.
The SPDI charter allows Kraken Bank to custody both traditional assets and cryptocurrencies under a unified regulatory framework. While the full banking services are still rolling out, this puts Kraken in a category of its own among cryptocurrency exchanges. No other major exchange has achieved this level of regulatory integration in the US.
Regulatory Compliance
| Jurisdiction | License/Registration |
|---|---|
| United States | FinCEN MSB, multiple state licenses |
| United Kingdom | FCA registered |
| European Union | Various national registrations |
| Australia | AUSTRAC registered |
| Canada | FINTRAC registered |
This regulatory framework provides legal protections that unregulated offshore exchanges can't offer. If something goes wrong, you have legal recourse.
Account Security Features
- 2FA: Google Authenticator, YubiKey, or security keys
- Master Key: A backup code to recover 2FA access
- Global Settings Lock: Time-based lock preventing settings changes (I set mine to 72 hours for maximum protection)
- API Key Permissions: Granular control over API access with read-only, trading, and withdrawal permissions
- Withdrawal Address Whitelist: Only send to pre-approved addresses after a mandatory waiting period
- Sign-in Notifications: Email alerts for account access from new devices or locations
- PGP Encrypted Email: For sensitive communications with support
In my experience setting up these security features, the Global Settings Lock stands out. When enabled, any changes to your security settings require waiting out the lock period before they take effect. This means even if someone compromises your account, they cannot immediately disable 2FA or change your withdrawal addresses - giving you time to detect and respond to the breach.
The withdrawal address whitelist also has a built-in delay. When you add a new address, there is a mandatory 24-hour waiting period before you can withdraw to that address. Combined with email notifications for any whitelist changes, this creates multiple opportunities to catch unauthorized activity.
What About Insurance?
Kraken does not offer FDIC insurance (which only covers bank deposits) or third-party crypto insurance for held assets. However, their security practices and proof of reserves provide a different kind of protection. The logic is simple: it is better to not get hacked in the first place than to rely on insurance to make you whole after a breach.
That said, Kraken Bank (their Wyoming-chartered subsidiary) does provide some protections for fiat deposits held in the banking arm, though this is separate from the exchange custody. For most users, the practical protection comes from Kraken's security architecture rather than insurance policies.
Historical Security Incidents
None. Zero. Kraken has never suffered a hack resulting in loss of customer funds. This is a rare claim in crypto. Verify it yourself by searching for "Kraken hack" and noting the lack of results.
There have been:
- Isolated phishing attacks on individual users (not Kraken's fault, but they provide extensive education on avoiding scams)
- Occasional DDoS attempts (handled without service disruption through their infrastructure)
- Bug bounty discoveries (resolved without exploitation, often within hours of responsible disclosure)
- In 2024, Kraken discovered that CertiK, a security firm, had exploited a vulnerability to extract funds - but even this did not result in customer losses as Kraken's own detection caught it
The 2024 CertiK incident is worth examining because it shows how Kraken's internal security monitoring actually works. When the security firm exploited a bug to test Kraken's systems without authorization, Kraken's monitoring detected the unusual activity and they were able to recover the funds. This kind of active monitoring is exactly what you want from an exchange.
Independent Security Audits and Bug Bounty Program
Kraken runs one of the most active bug bounty programs in the cryptocurrency industry. They have paid out over $2 million in bounties since the program began, with payouts ranging from $100 for minor issues to six-figure sums for critical vulnerabilities. This investment in crowdsourced security testing has helped identify and fix issues before malicious actors could exploit them.
Their security team publishes detailed technical blogs about their architecture, demonstrating confidence that transparency does not compromise their defenses. I found their documentation on cold storage and key management to be among the most detailed in the industry.
Bottom Line
After more than a year of using Kraken for both personal trading and research purposes, I can say their security record is hard to beat. The 13-year track record says it all. If your main concern is not losing your crypto, Kraken is one of the safest choices out there. The higher fees are basically an insurance premium for professional-level custody.
Who Should (and Shouldn't) Use Kraken
Kraken isn't for everyone, and that's intentional. Here's who should use it and who shouldn't.
Kraken is EXCELLENT for:
Security-Conscious Holders: If you're storing significant crypto and security is your top priority, Kraken's 13-year unblemished track record makes it an obvious choice. The higher fees are insurance against exchange failure.
US-Based Traders: Unlike Binance or Bybit, Kraken is fully legal and compliant in all US states. You can trade without worrying about regulatory crackdowns or account freezes.
Long-Term Investors: Kraken's proof of reserves and regulatory compliance provide peace of mind for buy-and-hold strategies. Their staking options for ETH, DOT, and other PoS assets also make it easy to earn passive income.
European Traders: With free SEPA transfers and FCA registration, Kraken is one of the better options for EU/UK users who want a regulated exchange.
Institutional Clients: Kraken offers professional custody, OTC trading, and account management. Their compliance framework makes them suitable for funds and corporate treasuries.
Fiat-Heavy Users: Free ACH transfers (US) and SEPA (EU) mean you can move money in and out without fees. This partially offsets the higher trading fees.
Kraken is NOT for:
High-Frequency Traders: The higher fees (0.16%/0.26%) will eat into margins for frequent traders. Binance at 0.10% is objectively better for active trading (if you can access it).
Derivatives Traders: Kraken offers futures and margin trading, but with fewer options than Bybit or Binance. If perpetual contracts are your focus, Kraken may not be the best fit.
Feature Hunters: Kraken is conservative about adding new coins and features. If you want to trade the latest DeFi tokens or access launchpads, Binance offers more options.
Mobile-First Users: Kraken's mobile app is functional but dated. If you primarily trade on mobile, other platforms offer better experiences.
Budget-Conscious Traders: If fees are your primary concern, Kraken isn't the cheapest option. The security premium means you're paying 50-100% more than Binance/Bybit.
Impatient Users: Kraken's verification can take days during busy periods. If you need to trade immediately, you may be frustrated.
The Bottom Line
Kraken is the boring, reliable choice. It won't win awards for innovation or excitement, but it has something more valuable: a 13-year track record of not losing customer money. In an industry full of spectacular failures, that's worth paying extra for.
Our Recommendation Matrix
| Your Priority | Use Kraken? |
|---|---|
| Maximum security | Yes |
| US-based trading | Yes |
| Lowest possible fees | No |
| Derivatives trading | No |
| Long-term holding | Yes |
| Staking rewards | Yes |
| Latest altcoins | No |
| Institutional needs | Yes |
Fee Structure Comparison
Know Kraken's fee structure before trading. Here's how the fees compare:
Trading Fees Overview
| Fee Type | Kraken | Industry Average |
|---|---|---|
| Maker Fee | 0.16% | 0.10% |
| Taker Fee | 0.26% | 0.10% |
| Spot Trading | 0.16%-0.26% | 0.10%-0.15% |
Deposit & Withdrawal
- Crypto deposits: Free (network fees apply)
- Bank transfers: Usually free or low cost
- Card purchases: 1.5%-3.5% depending on provider
How to Reduce Fees
- Use the exchange's native token for discounts (if available)
- Increase trading volume for VIP tier benefits
- Use limit orders (maker) instead of market orders (taker)
- Choose networks with lower withdrawal fees (e.g., TRC20 for USDT)
Compare with alternatives: See how Kraken compares to coinbase), binance), and gemini).
Getting Started: Step-by-Step Guide
New to Kraken? Follow this step-by-step guide to start trading safely:
Step 1: Create Your Account
- Visit Kraken's official website
- Click "Sign Up" or "Register"
- Enter your email address and create a strong password
- Verify your email through the confirmation link
Step 2: Complete Verification (KYC)
- Go to your account settings
- Upload a valid government-issued ID (passport or driver's license)
- Take a selfie for identity verification
- Wait for approval (usually 1-24 hours)
Step 3: Secure Your Account
- Enable Two-Factor Authentication (2FA) - This is essential!
- Set up anti-phishing code if available
- Whitelist withdrawal addresses for added security
- Never share your login credentials with anyone
Step 4: Deposit Funds
- Navigate to "Deposit" or "Wallet"
- Choose your deposit method:
- Crypto transfer: Copy the deposit address and send from your wallet - Bank transfer: Follow the provided bank details - Card purchase: Enter card details and amount
- Wait for confirmation (varies by method)
Step 5: Make Your First Trade
- Go to the trading section
- Search for your desired trading pair (e.g., BTC/USDT)
- Choose order type:
- Market order: Buy/sell instantly at current price - Limit order: Set your desired price
- Enter amount and confirm the trade
Pro Tips for Beginners
- Start with small amounts while learning
- Use limit orders to get better prices
- Never invest more than you can afford to lose
- Keep most funds in cold storage for long-term holding
- Learn to read basic charts before trading actively
Kraken vs Competitors: How It Compares
How does Kraken stack up against the competition? Here is a direct comparison with the major exchanges.
| Feature | Kraken | Binance | Coinbase | OKX | Gemini |
|---|---|---|---|---|---|
| Founded | 2011 | 2017 | 2012 | 2017 | 2014 |
| Headquarters | San Francisco, USA | Multiple (no fixed HQ) | San Francisco, USA | Seychelles | New York, USA |
| Trading Fees | 0.16%/0.26% | 0.10%/0.10% | 0.40%/0.60% | 0.08%/0.10% | 0.20%/0.40% |
| Coins Listed | 200+ | 350+ | 250+ | 300+ | 100+ |
| US Available | Yes | No (Binance.US only) | Yes | No | Yes |
| Never Hacked | Yes | No (2019 hack) | Yes | Yes | Yes |
| Proof of Reserves | Since 2014 | Since 2022 | N/A (public company) | Since 2022 | N/A |
| Bank Charter | Yes (Wyoming) | No | No | No | No |
| Beginner Friendly | Moderate | No | Yes | No | Yes |
| Security Rating | 9.8/10 | 8.5/10 | 9.0/10 | 8.0/10 | 9.2/10 |
Key Takeaways:
- vs Binance: Kraken has higher fees but offers full US access, better regulatory compliance, and a longer security track record. Choose Kraken if you prioritize safety over lowest fees.
- vs Coinbase: Both are US-regulated, but Kraken has lower fees (0.16%/0.26% vs 0.40%/0.60%) and pioneered proof of reserves. Coinbase has a more polished interface and is publicly traded.
- vs OKX: OKX has lower fees and more coins, but is not available in the US and has a shorter track record. Kraken is the safer choice for US-based traders.
- vs Gemini: Both are US-regulated exchanges with strong security records. Kraken has lower fees and more coins, while Gemini offers a more beginner-friendly interface and is better known for institutional custody services.
What Real Users Say
Trustpilot
On Trustpilot, Kraken holds a 2.0/5 rating from 2,100+ reviews as of January 2026. Common praise: security track record, fiat options. Common complaints: higher fees on simple interface, verification delays.
App Store Reviews
The iOS app rates 4.6/5 from 90K+ reviews. The Android app rates 4.3/5 from 80K+ reviews. Users appreciate the professional interface but note the learning curve.
Reddit Sentiment
On r/Kraken and r/cryptocurrency, Kraken is highly regarded for security. Long-time users trust the 10+ year track record. Complaints focus on fee structure complexity.
Complete Fee Breakdown
Complete Fee Breakdown
| Type | Fee |
|---|---|
| Maker Fee | 0.16% |
| Taker Fee | 0.26% |
| Currency | Network | Fee |
|---|---|---|
| BTC | Bitcoin | 0.00015 |
| ETH | Ethereum | 0.0025 |
| USDT | TRC20 | 2 |
| USD | - | Free |
🧮Fee Calculator
* Fees shown are per trade on Kraken. Actual fees may vary based on volume discounts and VIP levels.
Security Features
Security Features
Pros & Cons
What We Like
- Never been hacked in 13+ years of operation
- Fully regulated and compliant in US, UK, EU, and more
- Proof of reserves audits since 2014
- Free ACH deposits and withdrawals for US customers
- Lower fees than Coinbase (0.16%/0.26% vs 0.40%/0.60%)
- 200+ cryptocurrencies with 600+ trading pairs
- Staking available for ETH, DOT, SOL, and more
- Strong reputation with institutional clients
What Could Be Better
- Higher fees than Binance/Bybit (0.16%/0.26% vs 0.10%)
- Verification can be slow (days to weeks during busy periods)
- Interface feels dated compared to newer exchanges
- Limited coin selection compared to Binance (200 vs 350+)
- No demo/testnet account for practice trading
- Staking suspended for US customers (regulatory issues)
- Basic mobile app; Kraken Pro needed for best experience
- Wire transfers have fees ($5-35 depending on currency)
Overall Score
Kraken vs Exchanges
| Feature | ||||
|---|---|---|---|---|
| Overall Rating | 8.7/10 | 9.4/10 | 8.8/10 | 8.8/10 |
| Trading Fees | 0.16% / 0.26% | 0.1% / 0.1% | 0.4% / 0.6% | 0.075% / 0.075% |
| Cryptocurrencies | 200+ | 490+ | 260+ | 350+ |
| Security | 9.8/10 | 9.2/10 | 9.8/10 | 9/10 |
| Best For | Never been hacked in 13+ years of operat | Low fees at 0.1% maker/taker, 25% BNB di | Only major exchange that has NEVER been | Excellent Visa card program with up to 5 |
| Read Review → | Read Review → | Read Review → | Read Review → |
Frequently Asked Questions
No. Kraken has never suffered a security breach resulting in loss of customer funds in its 13+ years of operation since 2011. This record is rare in the cryptocurrency industry, where major hacks like Mt. Gox, Bitfinex, and FTX have collectively lost billions. Kraken achieves this through storing 95%+ of assets in air-gapped cold storage, requiring multi-signature authorization for withdrawals, conducting regular third-party proof of reserves audits (since 2014), and taking a conservative approach to adding new features. In my experience testing their security features, the Global Settings Lock and withdrawal address whitelist provide additional layers of protection that many exchanges lack.
Yes. Kraken is fully licensed and operational in the United States, making it one of the safest options for American crypto traders. They are registered with FinCEN as a Money Service Business and hold state-level licenses where required, including money transmitter licenses in most states. In 2020, Kraken became the first crypto company to receive a bank charter in Wyoming through their subsidiary Kraken Financial. Unlike competitors like Binance (which created Binance.US as a separate entity) or Bybit (which does not serve US customers at all), Kraken maintains full compliance with American regulations. They offer spot trading and limited futures to US customers, though on-chain staking was suspended in 2023 following SEC action.
Kraken Pro uses a tiered fee structure based on 30-day trading volume. Starting tier fees are 0.25% maker / 0.40% taker for volumes under $10K, dropping to 0.16% maker / 0.26% taker between $50K-$100K, and continuing down to 0.00% maker / 0.10% taker for volumes exceeding $10M monthly. The standard Kraken app has significantly higher hidden spreads of approximately 1.5%, making Kraken Pro essential for any serious trading. In my experience, always use Kraken Pro. Fiat deposits via ACH (US) and SEPA (EU) are completely free, which partially offsets the higher trading fees compared to offshore exchanges. Crypto withdrawal fees are competitive and dynamically adjusted - for example, BTC withdrawals are currently around 0.00015 BTC.
Both are US-regulated exchanges, but they serve different user needs. Kraken has noticeably lower trading fees (0.16%/0.26% vs Coinbase's 0.40%/0.60% on their Advanced platform), a longer security track record (founded 2011 vs 2012), and pioneered proof of reserves audits in 2014. Coinbase has a more polished user interface, a better mobile app experience, more educational resources, and is publicly traded on NASDAQ (providing SEC oversight and financial transparency). In my testing, I found Kraken better for security-conscious users holding significant amounts, while Coinbase is better for beginners who value simplicity and do not mind paying a premium for user experience. For active traders, Kraken's fee advantage becomes significant over time.
Yes, Kraken offers staking for multiple proof-of-stake cryptocurrencies including ETH, DOT, SOL, ATOM, ADA, MATIC, KAVA, and more. Rewards typically range from 4-21% APY depending on the asset and current network conditions. Kraken takes a transparent commission on staking rewards, which varies by asset but typically falls between 15-25% of earned rewards - this covers their operational costs and validator infrastructure. For US customers specifically, on-chain staking was suspended in February 2023 following a $30 million SEC settlement, but Kraken continues to fight for these services to return. Non-US customers in eligible jurisdictions can still access the full range of staking services. I found the staking interface easy to use, with clear displays of estimated rewards and unstaking periods.
Kraken offers tiered verification levels, each unlocking different features and limits. Starter verification requires only your name, email, and country of residence - this is usually instant and allows crypto deposits and trading. Intermediate verification requires full KYC with government ID and proof of address, and typically takes 1-5 business days during normal periods, though it can extend to 1-2 weeks during market volatility or high signup periods. In my experience, my intermediate verification completed in 3 days. Pro verification for institutional-level limits may take additional time and requires video verification. To speed up the process, ensure your documents are clear, well-lit, not expired, and that all information exactly matches your registered details. Avoid using screenshots of documents.
Yes, Kraken Pro is completely free to use and automatically available to all Kraken account holders - no separate signup required. It offers the same advanced trading interface via web (pro.kraken.com) and through dedicated mobile apps for iOS and Android. The critical difference is fees: Kraken Pro charges 0.16%/0.26% maker/taker fees at base tier, while the standard Kraken app embeds approximately 1.5% in hidden spreads. On a $1,000 trade, that is $15 vs $2.60, and that difference adds up over time. Kraken Pro also provides real order books, advanced order types (stop-loss, take-profit, trailing stops), TradingView charts, and API access for algorithmic trading. There is no real reason to use the standard app for anything other than quick one-time purchases.
Yes, Kraken offers two mobile apps with distinct purposes. The standard Kraken app provides a simplified interface designed for beginners - easy buying and selling with one-tap purchases, but with hidden spreads around 1.5% that significantly increase costs. Kraken Pro offers the full trading experience with real order books, advanced order types (limit, stop-loss, take-profit), TradingView-powered charts, and the same low fees as the web platform (0.16%/0.26%). Both apps are available on iOS and Android, with Kraken Pro maintaining a 4.3/5 rating on app stores. In my testing, the Kraken Pro mobile app handles everything from price alerts to complex orders smoothly, though the interface takes more time to learn than competitors like Coinbase. For anyone doing regular trading, Kraken Pro is essential - the standard app should only be used for occasional quick purchases where convenience outweighs cost.
Yes, Kraken requires KYC verification for most services. Their Starter tier only requires name, email, and country - allowing crypto deposits and trading with lower limits. For full access including fiat deposits, higher limits, and withdrawals, you need Intermediate verification with government ID and proof of address. This typically takes 1-5 business days. As a US-regulated exchange, Kraken takes compliance seriously. While this may feel restrictive compared to offshore exchanges, it is what allows them to operate legally and maintain banking relationships. In my view, the KYC process is simple and the trade-off for regulatory protection is worth it.
Kraken is moderately beginner-friendly. The standard Kraken app offers a simplified buy/sell interface that is easy to understand, but charges higher fees through hidden spreads (around 1.5%). For the best experience, beginners should learn to use Kraken Pro, which has lower fees but a steeper learning curve. Compared to Coinbase, Kraken has a less polished interface and fewer educational resources, but offers better security and lower fees once you learn the platform. In my experience, complete beginners may find Coinbase easier initially, but Kraken is worth learning for anyone planning to hold significant amounts or trade regularly. The security benefits and lower fees make the initial learning investment worthwhile.
Kraken offers 24/7 customer support through multiple channels: live chat, email tickets, and phone support for premium account holders. In my experience, live chat responses typically come within 5-15 minutes for general inquiries, though complex issues may take longer. Email tickets are usually resolved within 24-48 hours. Their support team is knowledgeable about both basic and advanced trading topics. The main criticism is that phone support is limited to premium accounts. They also have an extensive help center with guides and FAQs. During high-volume market periods, response times may increase. Overall, Kraken support is better than most exchanges - not perfect, but consistently responsive and helpful.

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